Privacy Policy

1. Introduction

At YB Connect, we take your privacy as seriously as your professional growth. This Privacy Policy outlines how we collect, use, protect, and handle your Personally Identifiable Information (PII) in accordance with global data protection standards, including GDPR and the Digital Personal Data Protection Act of India.

By accessing or using our platform, you consent to the practices described in this policy. If you do not agree with this policy, please do not access or use our services.

2. Information We Collect

We collect information to provide better services to all our users—from figuring out basic stuff like which language you speak, to more complex things like which experts are most relevant to your career trajectory.

• Account Information: Name, email address, phone number, and professional credentials when you register.
• Transaction Data: Secure payment details required to facilitate 1:1 mentorship bookings (processed by our secure payment partners; we do not store full credit card numbers).
• Usage Data: Information about how you use our platform, including video session durations, search queries, and interaction metrics.

3. How We Use Your Information

The data we collect is utilized strictly to elevate your experience on YB Connect. We do not sell your personal data to third-party data brokers.

• To facilitate, schedule, and secure 1:1 video mentorship sessions.
• To algorithmically match learners with the most relevant industry experts.
• To process secure transactions and prevent fraudulent activity.
• To send you administrative messages, session reminders, and platform updates.

4. Data Security & Storage

We implement enterprise-grade security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

5. Video Session Privacy

All 1:1 video sessions hosted on YB Connect are end-to-end encrypted. We do not record video sessions unless explicitly requested and consented to by both the learner and the expert for educational review purposes. If recorded, these files are stored securely and automatically deleted after 30 days.